CE approved ppe products
CE approved ppe products

Shipping Policy

SHIPPING POLICY ON ALL ORDERS
 

Our estimated delivery dates are based on the following factors: processing time for your order, the shipping options you've chosen and the destination address (NO PO BOX, NO MILITARY ADDRESS). You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

Processing Time:
The time between when you place an order and when we ship it

Retail Price Product: 3-5 business days
Promotion Product: 5-7 business days

Shipping Time:
The time between when your order has been shipped and delivered to you

Retail Price Product: See Estimated Shipping Time Below
Promotion Product: See Estimated Shipping Time Below

  • The total estimated delivery time is calculated from the time your order is placed until the time it is delivered to you.
  • Total estimated delivery time is broken down into processing time and shipping time.


All items being sold at PPE Flex Store and shipped from the UK, TR and EU warehouse are guaranteed to be delivered within 15 days.

And all orders shipped from China warehouse are guaranteed to be delivered to customers within 30 days. You can get a full refund if you have not received your item(s) beyond this time.


Full refunds are not available under the following circumstances:

1. Delays caused by the customer providing incorrect or incomplete delivery information;

2. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;

3. Any un-insured order that is lost or stolen;

4. Delays in delivery caused by any other beyond PPE Flex control, such as public holidays and Customs issues.

You can select your preferred shipping method at checkout among the ones listed here below: 

Shipping From UK, TR,  EU, AU and USA Warehouses

 

 

 

UK, TR & EU Warehouse

UK

5-7 business days

 

 

Other EU countries

7-10 business days

 

USA Warehouse

USA

3-6 business days

 

 

Other American countries

7-10 business days

 

AU Warehouse

Australia

5-8 Business days

 

 * Expedited Shipping Service and EMS Express Mail Service shipping methods cannot deliver to P.O Box addresses.

Shipping from China Warehouse

 

 

Airmail and Register Airmail

Area

Time

 

United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom

7-25 business days

 

Australia, New Zealand, Singapore

7-25 business days

 

Belgium, Finland, Ireland, Norway, Portugal, Sweden, Switzerland

7-25 business days

 

Russia, Denmark, India

10-30 business days

 

Mexico

15-35 business days

 

Brazil

20-50 business days

 

Other countries

7-35 business days

 Note:

1) The shipping times mentioned above refer to the estimated times of business days that the shipment will take after an order has been shipped.

2) Business days do not include Saturday/Sunday and any public holidays.

3) These estimates are based on normal circumstances and are not a guarantee of delivery times.

4) We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues.

5) For orders over 1,000 GBP pounds, we offer free expedited shipping;

6) For ordered paid by eCheck, we will consider the date of receiving the payment as the ordering date, thus processing and shipping time are based on that ordering date;

7) If you need your package to arrive by a specific date, we strongly recommend you use expedited shipping which is much faster and guaranteed.

If you have any questions please email us at sales@ppeflex.co.uk